Your go-to UX researcher turning technical bottlenecks and limited resources into streamlined product wins
Hey, it's me, Chia-Ying!
Worked with
Projects
QNAP・2025・Password required 🔒
Design Evaluation and Optimizationof the Secure NAS Connection Flow to Mitigate Risk and Drive Premium SSL Conversion
Braid・2024
Feature Strategy and UX Designof a New Social Ecosystem to Drive Market Differentiation and User Retention
What people are saying
I've had the privilege of working with Chia-Ying. In just a short period of time she's become a trusted collaborator and thought partner. Her growth mindset has enabled her to perform multiple dev roles at various points from UX design and front-end development to product management and product strategy.
Raymar Hampshire
Product Lead at Braid
She has a remarkably fast and deep understanding of products, accurately capturing their core essence and usage scenarios. Beyond that, she takes the initiative to conduct competitive analyses, identifying strategic opportunities for continuous optimization from both market and user perspectives.
Celine Chiu
Product Manager at QNAP